Returns and Refunds Policy for Fine

Art Edition Prints

1. Return Window: Customers have up to 14 days from the date of receipt to initiate a return for Fine Art Edition Prints.

2. Condition of Returned Items: Fine Art Edition Prints must be returned unopened, unused, and in their original packaging to be eligible for a refund or exchange.

3. Refund Method: Customers have the option to choose between store credit, exchanges, or monetary refunds. Refunds will be issued using the original payment method. Please allow 7 working days for the refund to be processed once the returned item is received.

4. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item.

5. Exclusions: Items marked as final sale are not eligible for return or refund, unless they arrive damaged or defective. In such cases, please follow the procedure outlined for damaged or defective items below.

6. Damaged or Defective Items: If a Fine Art Edition Print arrives damaged or defective, customers must contact our Glyn Parry Photo within 7 days of receiving the item. Customers may be required to provide photographic evidence of the damage or defect. Once verified, we will provide instructions for returning the item and offer a replacement, exchange, or refund.

7. Cancellation Policy: Orders for Fine Art Edition Prints may be cancelled within 24 hours of purchase, provided they have not yet been shipped. To cancel an order, please contact our customer support team with your order details.

8. Preservation of Artistic Integrity: Fine Art Edition Prints are crafted with the utmost care to preserve their artistic integrity. As such, any returned prints must be handled with caution to ensure they remain in pristine condition. Any damage incurred during the return process may affect eligibility for a refund.

9. Contact Us: If you have any questions or concerns about our Returns and Refunds Policy for Fine Art Edition Prints, please don't hesitate to contact us at [insert contact information].